LoveIt

Feedback that still feels personal

Your place.
Their voice.
More connected.

Business-branded NFC and QR experiences let customers choose, at the same time, between an owner-approved public review destination and a private message to the business.

Tell us about your business See how LoveIt works

For local businesses

Business-first presentation

Public and private choices together

No rating gate

A gentle path from visit to voice

A small gesture.
A clearer connection.

LoveIt is designed to sit naturally in the moment—without a preliminary survey, a new account, or a maze of platform menus.

  1. 01

    Tap or scan

    A small piece in the business opens a page made for that place and location.

  2. 02

    Choose what fits

    Leave a public review on a review site the business chose, or share a private message directly with the business.

  3. 03

    Give the business something useful

    Owners can read private feedback, add private action notes, and record progress in their own workspace.

Public reviews remain the customer’s choice, while private messages give them a direct path to the business.

A clear path forward

Services

LoveIt Reviews & Tap brings customer feedback, review destinations, private messages, and owner tools into one branded experience. Review management will extend that experience around the business’s authorized Google presence, while LoveIt Marketing adds optional visibility support.

Core service

LoveIt Reviews & Tap

Make it easy for customers to leave a public review or send you a private message—with a tap-and-scan experience that looks like your business.

  • Current capabilities

    Business-branded customer pages, a private feedback inbox, appearance controls, owner-approved review and social destinations, and one owner workspace.

  • Included at launch

    See new Google reviews in one owner workspace, including reviews left without a LoveIt tap.

    Prepare AI-assisted business reply drafts grounded in approved business facts, tone, and voice.

    Edit, approve, skip, or handle each reply manually. No reply is published without owner approval.

    Confirm Google publication status rather than assuming an accepted API request is publicly visible.

    Work through older unanswered Google reviews deliberately, selecting reviews individually or in manageable batches.

    Keep sensitive complaints as owner-attention items.

Available soon

LoveIt Marketing

An optional managed local-visibility service layered on LoveIt Reviews & Tap. LoveIt’s native review inbox and owner-controlled reply workflow remain at the core.

  • Google Business Profile management

    Ongoing profile optimization, information and service updates, Google posts and offers, image and video uploads, and Q&A and profile content management.

  • Local visibility

    Google Maps and local-rank tracking, heatmap reporting, keyword tracking, competitor visibility insights, and AI-search visibility reporting where supported.

  • Social content

    Approved content distribution to connected Facebook and Instagram accounts, with additional supported social channels where appropriate.

  • Website visibility tools

    Review, post, content, and image widgets, plus structured schema support.

  • Citation management — optional add-on

    Directory listing creation and updates, business-information synchronization, duplicate protection, and citation monitoring and management.

  • Reporting & owner communication

    Progress reports, profile-change alerts, approval requests, and local-visibility reporting.

Marketing support focuses on your Google Business Profile and local visibility around LoveIt’s native review workflow. Advertising management and video production are outside the service. Rankings are not guaranteed.

Designed for different spaces

Made for your space.
Not ours.

LoveIt can be styled to feel at home in the businesses and spaces where customers actually use it.

LoveIt tabletop NFC and QR touchpoint presentation LoveIt
01
Warm and quietly tactileDesigned for counters, tables, and arrival moments.
Odds Bodkins Cocktail Lounge NFC review touchpoint presentation Odds Bodkins Cocktail Lounge
02
Character without visual noiseA darker, more discreet treatment for an intimate cocktail setting.
Tradewinds Pub NFC and QR customer feedback touchpoint presentation Tradewinds Pub
03
Brighter, bolder, recognizably localA more visible branded treatment for a busy pub setting.

Your business leads

Recognizably yours—
from the counter to the phone.

The customer page begins with the business identity: an optional logo, the real business name, the tap location, and a chosen accent color. LoveIt stays in a modest footer credit.

  • A clean name-only page when no logo is needed
  • You choose which review and social links customers see
  • Private messaging stays visible beside public review choices

A second, honest path

Some conversations belong
with the business.

Private messages stay in your business’s private inbox. Owners can add internal notes and record progress in one place.

Keep the message, follow-up notes, and progress together for the people responsible for responding.

A calm place to follow through

Less searching.
A clearer next step.

Manage private feedback, follow-up history, internal notes, review destinations, and business appearance in one place.

Owner workspace preview. A simplified view of how customer feedback and follow-up stay organized.

How setup works

Setup starts with
your business.

01

Understand the place

Learn the location, customer moment, brand, and destinations customers should see.

02

Prepare the experience

Configure the branded customer page and physical LoveIt touchpoint.

03

Go live with confidence

Review it with the team, then place it where customers naturally tap or scan.

Why LoveIt

Thoughtful details
for local businesses.

LoveIt is built around a simple belief: feedback should respect the customer’s choice and still feel like part of the place they visited. That means useful boundaries, honest status, and a business-first experience—not review gating or manufactured praise.

Contact LoveIt

Questions, answered plainly

A clearer picture
before you begin.

Does LoveIt hide public review choices from unhappy customers?

No. Public review options and private messaging are presented together. LoveIt does not ask for a rating first or change the choices based on sentiment.

Do customers need a LoveIt account?

No. The customer experience is designed to open directly from a tap or scan without a LoveIt account or an extra welcome screen.

Can the page look like my business?

The current platform supports an optional owner-published logo and one accent color, while always keeping the business name and location readable. Location-specific themes are not part of the current scope.

How do review replies work?

LoveIt keeps the business owner in control. When review management is enabled for an authorized account, LoveIt can prepare reply drafts in the business’s approved voice. The owner can review, edit, approve, skip, or reply manually before anything is published.

Is the physical piece final?

Physical formats are tailored during setup to fit the business, placement, and customer experience.

A more thoughtful feedback moment

Make it easier to hear
what matters.

Tell us where customers interact with your business and how you’d like LoveIt to fit the space.

Tell us about your business Email LoveIt at hello@loveitio.com.